Common Sense Lending at our Heart

We’ve been proudly supporting brokers and clients for over 20 years!

Over the last 20 years, we’ve worked with brokers through many ups and downs. From the huge growth in the intermediary sector and the volatility of the credit crunch, to the pandemic and the recent market turmoil. 

It’s clear that the demand for advice has never been greater. Our common-sense approach is here to help you support your clients, whatever they need. 

How we can help you

Common-sense lending

Our common-sense underwriting is there to help with complex cases. In 2023, we applied this flexible lending approach to more than 28% of cases.

We also provide direct access to underwriters with a dedicated underwriter managing your case from start to finish.

Great products and propositions 

We’ve got some product offerings especially for underserved borrowers with ranges including Cascade Score, Boost LTI and Deposit Unlock.

These ranges have been designed to provide options for those who we may not otherwise have been able to lend to or those struggling to get onto the property ladder.
We also support key lending sectors such as new build, self-employed and contractors.

Speed and strong service

Quick decisions are important, so we’ve invested heavily in our technology and colleagues:

  • Our NPS score in 2023 was +85 for residential lending and +77 for BTL lending, with brokers giving Accord some great feedback:

Service, speed to offer, common sense lending and all round great lender
Speed of underwriting was superb
  • Our webchat and phone lines are managed by experienced Business Development Advisers, leading to a consistent broker satisfaction rating over 90% on webchat

  • We have an expert team of Business Development Managers available to help with complex cases

  • Residential & BTL are on MSO which simplifies the application process and reduces the time from application to offer.

A BTL Lender

As a BTL lender, not just a lender that does BTL, we welcome first time and portfolio landlords. We offer:

  • Top slicing
  • No minimum income for standard cases
  • A range of ERC free 5-year fixed rate products
  • Lower ICR for basic or zero rate taxpayers and like-for-like remortgages.

The Growth Series

Growth Series is a dedicated and free resource for mortgage brokers to help you grow your business. It’s full of useful advice, information and insights from industry leaders in the form of blogs, podcasts and guides. 

Not already signed up? Join our community of over 9,500 brokers.

Welcome Boxes

When your client gets the keys to their new home, we’ll send out a welcome box to them on your behalf.

So far, we've sent out over 105,000 welcome boxes to happy first-time buyers and home movers.