Important notice for brokers
The Accord Sales Team (BDMs, Telephone BDMs and BDAs) will be unavailable on the 10th July 2019 until 10am on the 11th July 2019.
For case updates, please contact your dedicated underwriting team, details of which can be found on the Contact Us section of the relevant Residential or BTL website.
Valuations instructed & case processing starts:
1 working day*
of receiving app. & fee.
* New build always starts day 1
Average application to offer time:
assessed within 2 days*:
decision referral within:
waiting time is up to:
from dial to pick-up