Valuations instructed & case processing starts:

2 working days*

of receiving app. & fee.
* New build always starts day 1

Average application to offer time:

Application to offer

10 days


% Post
assessed within 2 days*:


*working days

decision referral within:

Lending decision referral

52 mins*

*working hours

waiting time is up to:

73 seconds

from dial to pick-up

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