Valuations instructed & case processing starts:

1 working day*

of receiving app. & fee.
* New build always starts day 1

Average application to offer time:

Application to offer

11 days

 

% Post
assessed within 2 days*:

87%

*working days

Lending
decision referral within:

Lending decision referral

1 hour 7 mins *

*working hours

Telephone
waiting time is up to:

*71 seconds

from dial to pick-up

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