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DIP referral review:


Initial Review:


Document processing:


Application to offer:

- days

Dial to pickup:


Bank of England base rate change

The Bank of England increased the bank base rate from 0.10% to 0.25% on 16 December. Find out more about how this change could affect your client.

Strike Accord with your clients

Find out who we are and why we just might be the lender you’ve been looking for.

Nadeem Iqbal

Grow your business

Our Growth Series is the essential resource for brokers who want to build their business

Application Packaging Guide

How to package your cases for faster processing

We understand how important it is to get an offer fast for your client, so we’ve come up with this Packaging Guide to help your clients get an offer with as little fuss as possible.

Need help submitting a case?

Take a look at our Mortgage Sales & Origination (MSO) guides for the most common FAQs and ‘How to’ videos on sending us your mortgage applications.

It's quicker to click than call

Please note the direct customer team and the underwriting department will not be able to help with new business enquiries.

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