Document

Average application to offer time:

Application to offer

9 days

 

AVM - % of applications instructed:

AVM eligible

18%

Valuations -
average time to instruct:

2 working days*

*subject to policy & fee being paid

DIP referral -
average time to review:

Lending decision referral

9 mins*

*working hours

Telephone
waiting time is up to:

22 seconds

from dial to pick-up

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