Important notice for brokers

The Accord Business Development Advisors will be unavailable on the Friday 25th January 2019.

For case updates, please contact your dedicated underwriting team on 0345 166 9208. For New Business enquiries please contact your dedicated BDM, details of which can be found in our Contact Finder section.

Valuations instructed & case processing starts:

1 working day*

of receiving app. & fee.
* New build always starts day 1

Average application to offer time:

Application to offer

16 days


% Post
assessed within 2 days*:


*working days

decision referral within:

Lending decision referral

1 hour 5 mins *

*working hours

waiting time is up to:

*25 seconds

from dial to pick-up

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