Valuations instructed & case processing starts:

1 working day*

of receiving app. & fee .
* New build always starts day 1

Average application to offer time:

Application to offer

9 days


% Post
assessed within 2 days*:


*working days

decision referral within:

Lending decision referral

1 hr 17mins*

*working hours

waiting time is up to:

15 seconds

from dial to pick-up

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