EC - Payment Guidance
Payment guidance for your Offset account
What you need to know when sending or receiving payments to your Offset account
Our payment guidance section includes information on moving your money in and out of your accounts as well as details on our fees and charges, our sort codes and withdrawal limits. When you make payments from your account, these are usually done by Faster Payment.
What would you like to do?
Payments from your account
Your payment options and possible charges when making payments from your Offset savings account.
Go to payments from your account >
Payments into your account
It's easy and quick to make payments into your Offset account. There are several methods available including simply logging in and using your debit card.
Read about how to make payments into your account >
Payments between accounts
Just log in and choose your from accounts list or set up new payments destinations.
Read about how to move money between your accounts >
Information on charges and fees
Before making any transactions, you should refer to our information on the charges & fees that apply to your savings accounts.
Your property may be repossessed if you do not keep up repayments on your mortgage.
If you have a Buy to Let property, then alternatively a receiver may be appointed (except in Scotland) to receive the rent and/or to sell the property. After sale, you will remain responsible for the payment of any mortgage shortfall debt.
Our downloadable guides have all the information you need on our products, how to manage your account and much more.
See more useful documents and literature on our useful information page >
Need more help?
Find out how we protect your accounts with our online security and telephone confirmation service or to speak to us about any payment queries, call us on:
0333 414 1105*
9am - 5pm : Monday to Friday
9am - 1pm : Saturday