Mortgage help

Need some help with your Accord Mortgage? We'll guide you through the things you need to know...

Select from the options below to find out how we can help you with any mortgage guidance you may need. To look at the options that may be available for your Accord Mortgage, view the My Mortgage page.


Choose an option:

  • Mortgage valuations


    Find out what's involved if you need to get a mortgage valuation.
    Mortgage valuations >

  • Paying your mortgage


    Our mortgage payment guide page outlines the payment options available for your mortgage plus support if you are having any problems making your payments
    Paying your mortgage >

  • Our mortgage rules


    Find out more about the purposes for which our mortgage loans may be used.
    Our mortgage rules >

  • Repaying your mortgage in full

    If you want to pay your mortgage off in full or if you’re in the process of re-mortgaging to another provider you’ll need a redemption statement. You can request this using our online request form.

  • Landlord's guide 


    Whether you are an existing or first time landlord you need to be aware of a number of recent changes impacting landlords.
    Renting out your home?

  • Brexit Guidance for Mortgages Customers Living in the European Economic Area (EEA) 

    More information


Your property may be repossessed if you do not keep up repayments on your mortgage.

If you have a Buy to Let property, then alternatively a receiver may be appointed (except in Scotland) to receive the rent and/or to sell the property. After sale, you will remain responsible for the payment of any mortgage shortfall debt.


Useful information

Our downloadable guides have all the information you need on our products, how to manage your account and much more.