Important notice for brokersDue to the Accord Annual Sales Meeting, the Accord Sales Team (BDMs, Telephone BDMs and BDAs) will be unavailable until after 2:30pm on Tuesday the 19th July 2016.
For case updates, please contact your dedicated underwriting team, details of which can be found on the contact us section of the relevant Residential or BTL website.
The completion of registration requests will be delayed due to our Annual Sales Meeting and may not be completed until after 2:30pm on Tuesday the 19th July 2016.
Our service standards
Average speed of application to offer last week
|Valuations instructed:||Within 24 hours of receiving your application and the valuation fee|
|Lending decision referral:||Within 4 working hours|
|Telephone waiting time:||8 seconds to answer|