For new lending enquiries including product and criteria questions:

Lines open:

9.00am – 5.00pm (Monday to Friday)

For enquiries regarding cases you have already submitted:

Tel: 0845 1 200 882
Fax: 01274 801063
prime@accordmortgages.com

Lines open:

9.00am - 6.00pm
(Monday to Friday)

9.00am - 12.00pm
(Saturday)

For KFIs for additional lending, portability and transfers of equity:

Tel: 0845 1 200 891
Fax: 01274 801 114

For processing queries for: additional lending, portability, transfers of equity and existing borrower transfers:

Tel: 0845 1 200 881
Fax: 01274 801 114

Cheques for valuation fees and/or supporting documentation should be sent for the attention of the relevant team (i.e. Prime Team or Existing Customer Team) addressed to:

Accord Mortgage Unit
1 Filey Street
Bradford
BD1 5AT

Annual mortgage statements will be sent out from 2nd February through to 9th February. All statements should be received by 15th February.

Want to apply for an additional loan, transfer to a new product, move home or change parties to a mortgage?

Telephone: 0845 1 200 891
Fax: 01274 801114

9.00am - 6.00pm
(Monday to Friday)
9.00am - 12.00pm
(Saturday)

Do you have a query in relation to your Offset mortgage, direct debit, payment queries, title deed information, changes to repayment method and letting the property?

Telephone: 0845 1 200 872
Text phone: 18001 0845 1200 851

8.00am - 8.00pm
(Monday to Friday)
9.00am - 1.00pm
(Saturday)

If you are experiencing difficulties making your mortgage payments find out more on how we can help you.

Telephone: 0800 138 2401

8.00am - 8.00pm
(Monday to Friday)
9.00am - 5.00pm
(Weekends)