Valuations instructed & case processing starts:

3 days*

of receiving app. & fee.
*working days

Average application to offer time:

Application to offer

25 days

 

% Post
assessed within 2 days*:

41%

*working days

Lending
decision referral within:

Lending decision referral

Within 2 hours*

*working hours

Telephone
waiting time is up to:

11 seconds

from dial to pick-up

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