This website is for use by authorised intermediaries only. Existing customers should visit the customer site Customer site here

DIP referral review:


Initial review
& Valuation instruction


Document Processing:


Application to offer:

- days

Underwriting helpline:

- mins

We've got your back

Meet our team of phone answering, problem solving, case-owning, common sense lending heroes

Product transfers

Your client's deal is ending? Or they're thinking of switching deals? Take a look at our Product Transfers

Nadeem Iqbal

Grow your business

Our Growth Series is the essential resource for brokers who want to build their business

  • Important Information

    On Thursday 22 April our sales team, including webchat, will not be available due to essential training. The sales team will return 9am on Friday 23 April.

    • To check Accord’s lending policy please check the criteria section of our website
    • For our up to date service levels please check the top section of our website home page
    • If you would like a case update, please sign in and check your online portal
    • Please note the direct customer team and the underwriting department will not be able to assist with new business enquiries. Please wait for assistance from the webchat team or your BDM when they are available.

COVID-19 Info: Please check our Broker and customer pages for updates, including information on mortgage payment holidays (deferrals).

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