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We’re changing our criteria for furloughed clients

From Tuesday 1 September we’ll no longer accept lending applications from clients on furlough.

Residential and buy-to-let applicants must be back at work before their income can be considered.

Why the change?

We’re receiving a huge volume of enquiries around what the furlough scheme means for applications. This is impacting our capacity process new applications. To ensure we can manage service levels and continue to lend responsibly, we’ve made the difficult decision to simplify our lending policy. This will hopefully provide more transparency for you and improve application to offer timescales.

What happens to cases already submitted?

For cases already submitted where the applicant is on furlough, we’ll require proof of their return to work by 11 September in order to proceed. If you have such a case in the pipeline one of our underwriters will contact you to discuss the next steps.

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