This website is for use by authorised intermediaries only. Existing customers should visit the customer site Customer site here

20/03/2020
ACCORD MORTGAGE PAYMENT HOLIDAY ONLINE FORM NOW AVAILABLE

For brokers with clients financially affected by coronavirus (Covid-19), mortgage payment holidays from Accord Mortgages can now be applied for via an online form.

Customers who have been impacted can find information on mortgage payment holidays including Frequently Asked Questions on mortgage payment holidays by visiting www.accordmortgages.com and clicking on the customer site page.

Jeremy Duncombe, director of intermediary distribution said: “We are currently experiencing a very high number of calls and need to prioritise the most financially vulnerable customers. We kindly request that customers should only call if they are worried about meeting their next mortgage payment.

“However, we understand brokers will be supporting many clients worried about meeting future payments so in these circumstances, we have introduced the online form to simplify the process.”

If a payment holiday is appropriate, brokers should direct clients to the form at https://www.accordmortgages.com/paymentholiday/index.html

For any other queries, Accord has added additional capacity to its webchat service (available via the website) or brokers can still speak to their own BDMs via email or telephone.

ENDS – ACPR19-20

Notes to Editors

To view the current Accord product range visit www.accordmortgages.com or click here.

Accord Mortgages Limited is the intermediary lending subsidiary of Yorkshire Building Society.

Accord’s approach is to recognise the intermediary’s relationship with their client and to work in partnership with intermediaries to meet client needs through competitive products and excellent service.

Manage preferences

Select the cookies that you are happy for us to collect in order to personalise and enhance your experience.

Your preferences will be valid for 12 months. You can review your choices at any time in your browser settings. To find out how to manage your cookies and what information is being collected read our Cookies policy

Cookies strictly necessary

Essential for the functioning of the website. These allow you to browse and navigate our site.

Performance (analytics) cookies

Used to understand how people use our website. These allow us to track users through the site so we can make informed decisions on improvements. These cookies don't collect information that identifies a visitor.

Advertising cookies

Used to try and understand which of our products and services are relevant to you.

Save changes