Accord grows broker support network

Accord Mortgages has strengthened the support it provides brokers by further expanding both its sales and underwriting teams.

The intermediary arm of Yorkshire Building Society has increased its team of field-based Business Development Managers (BDMs) with four new members to bolster the face-to-face service Accord offers intermediaries nationwide.

Andrew Calder is the new BDM for Scotland East, including Edinburgh. Russell Maggs has been appointed BDM for the Thames Valley area, including Oxfordshire and Gloucestershire. Eloise Tovey will support brokers on the South Coast, whilst Mike Houston will cover the South East. 

Gemma Nash has joined Accord’s telephone BDM team, and will strengthen the sales development support provided to brokers through the lender’s telephony operation.

In addition, Jennifer Hadwin has joined our Business Development Adviser (BDA) team as part of an apprentice scheme, providing brokers with advice on cases over the phone.

As part of its commitment to help brokers to develop their business, Accord has also established two new managerial roles including Chris Hill who will oversee the sales team in the south of the country as Regional Sales Manager. Alan Luther has also been appointed as a new Corporate Account Manager, with specific responsibility for supporting the continued development of Accord’s New Build Proposition.

Chris Maggs From left to right: Andrew Calder, Eloise Tovey, Gemma Nash, Russel Maggs, Mike Houston

Furthermore Accord has recruited an additional 45 underwriters over the course of the year.

David Robinson, National Intermediary Sales Manager at Accord, said: “As part of our ongoing commitment to grow our broker support service these new appointments mean we have a robust sales network servicing intermediaries from the top to bottom of the country, with a choice of channels – including face-to-face, telephone, or web chat – to best suit brokers’ business needs.

“We have also expanded our underwriting team to further develop the support we offer brokers, with common-sense lending decisions and direct access to the people making those decisions.”