Privacy - General policies

E-mail

Ordinary e-mail is not secure.
Personal information transferred over the Internet may pass through servers in countries without data protection laws.
Therefore, we will not use unencrypted e-mails to communicate with intermediaries or customers about accounts, we only use e-mail to request missing documents required for applications and to let you know that confidential information is ready for you to collect by other secure means. In exceptional circumstances we may send you details by email but only at your request, or with your permission.
For your own protection, please do not include confidential or other personal information in any unprotected e-mails you send to us.

We use technical methods (called "cookies") to record details of visits to this site so that we can monitor its use and improve our service.

We only use cookies to record information about visits, not visitors, so the details of your visit will not be linked to you.

All communications with us may be monitored/ recorded to improve the quality of our service, staff training and for your protection and security.

This Privacy Policy only covers you while you are on our site. Once you click on a link to another website, the Policy no longer applies.