27/11/2017
Accord mortgages celebrates five star awards success

Bradford-based Accord Mortgages is celebrating its ninth award win of the year after receiving five further accolades for its improved service and market-leading mortgages.

The intermediary-only lender, which is part of Yorkshire Building Society, was named the Most Improved Lender at the Financial Adviser Service Awards 2017 for the developments it has made to its service for both brokers and borrowers.

Accord was awarded five-stars for its service at the annual ceremony which celebrates the best performers in the financial industry, voted for by brokers and independent financial advisers.

Accord’s improved service was also commended at the Mortgage Finance Gazette Awards where the lender was presented with the Customer Service accolade. Accord was also named Best Buy-to-Let Lender at the ceremony for the fourth year running.

The lender’s new-look website also received a highly commended accolade in the Innovation category.  

In addition, at the Your Money Awards Accord was hailed the Best Intermediary Mortgage Lender of the year.

 

David Robinson, National Intermediary Sales Manager at Accord, said: “We’ve worked hard over the past 18 months to develop the way we support intermediaries, including providing a first-class customer service and we’re thrilled that this has been recognised by the financial industry.

“We’ve developed a common-sense approach to mortgage lending, looking at each application on its own merits. These developments have made it simpler for brokers to place a mortgage with us, and also enabled their clients to receive quicker decisions on their mortgage application.

“I’d like to thank everyone who voted for us. It’s encouraging to see that brokers appreciate the efforts we have made to provide great mortgage options and a strong broker support network with our sales and underwriting teams.”