Contact

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Intermediaries - find your BDM

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Alternatively, for New Business enquiries, including product and criteria questions, please contact your Business Development Adviser (BDA) in the first instance.


Countrywide Brokers Business

Countrywide Brokers Business:

Loans over £500,000 are dealt with by Prestige Team

Existing Customer queries - Central Processing Team

If your enquiries is about: Contact Number Lines Open
  • Transferring to a new mortgage product
  • Additional Loans
  • Moving home
  • Change of parties to a mortgage
Tel: 0845 1200 891
Fax: 01274 801114
Monday to Friday - 9am - 6pm
Saturday - 9am - 12pm
  • Offset mortgages
  • Direct debits
  • Payment queries
  • Title deed information
  • Changes to repayment methods
  • Letting
Tel: 0845 1200 872
Text phone:
18001 0845 1200 851
Monday to Friday - 8am - 8pm
Saturday - 9am - 1pm
If you are experiencing difficulties making your mortgage payments find out more on how we can help you. Telephone:
0800 138 2401
Monday to Friday - 8am - 8pm
Saturday - 9am - 5pm

Postal address

Please post cheques for valuation fees and/or supporting documentation for the attention of the relevant team, addressed to:

Accord Mortgages
Yorkshire House
Yorkshire Drive
Bradford
BD5 8LJ

Postal Address for Offset Savings Accounts only:

Savings Service Admin - Accord Savings
Yorkshire Building Society
Yorkshire House
Bradford
BD5 8LJ

Media enquiries

For Accord media enquiries please email pressoffice@ybs.co.uk

Buy to Let

For more information about Buy to Let, visit the Accord Buy to Let site >