Existing borrowers - transferring products
If your existing special product rate is about to come to an end, we may be able to offer you a transfer to a new rate. The products available to you depend on your payment history with us.
If you are currently on a Credit Repair product you may be eligible for a Prime Product at transfer click here to find out more.
The Existing Borrower Transfer and Additional Loan Product Guide details all of our current transfer products, as well as details of our available additional loan products.
Our transfer process is straightforward
If you have selected a product, you can complete our simple online form to request a transfer.
- Below you will find some useful information and also guidance on how to complete the online form.
- If you'd prefer to apply by phone or to discuss your requirements in more depth please contact our Existing Customer Team
Useful information
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When transfers can be submitted |
You can Request an offer online up to 120 days before the product period end date. |
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Accepting the offer |
You must return the signed acceptance within 14 days of receipt of the offer to secure the product you have chosen. If the offer has not been accepted by day 14, the offer will expire and a new one must be requested. Any products withdrawn in the 14 day period from offer will therefore not be available if not accepted within this time. The transfer will take place at the product expiry date to avoid early repayment charges, unless specifically requested otherwise. |
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Eligibility |
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Self Certification |
If you have a self-certification product and you meet the eligibility criteria above, plus you can now prove your income, then you may apply for a full status product. If you have a self-certification product and you meet the eligibility criteria above but cannot prove your income, then you may apply for a transfer to a self-certification product, (subject to availability). |
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Minimum Loan - all lending |
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Maximum Loan |
For Existing Borrower Transfer products this is the amount of the mortgage balance. |
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Term |
The part(s) of your mortgage account being transferred must have a remaining term of at least the same as the new mortgage product term, i.e. a 5 year product can be taken if the remaining term on the part(s) you wish to transfer is 5 years or more. |
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Early Repayment Charges |
Your mortgage statement will show whether you are still within an early repayment charge (ERC) period on any part of your mortgage, these charges apply in the event of a Product Transfer. If the ERC period ends within the next 120 days, you can apply for your transfer now but it will not take place until after the ERC period has ended, unless you agree to pay the charge. Any early repayment charges applicable to the existing mortgage product must be paid on completion of the transfer. |
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Credit Repair Guarantee |
Credit Repair borrowers who have made all their payments on time and in full in the last 24 months will be eligible for our Prime Existing Borrower Transfer products when the initial period ends (subject to criteria). Credit Repair Guarantee factsheet |
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LTV Product Selection |
Selected products are available for existing borrowers that fall into a category where Accord is not currently lending to new customers, e.g. 75%+ Loan to Value (LTV). The product selected must be applicable to your LTV, ie an 85% LTV product cannot be selected if your LTV is 90%+ or vice versa |
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Product Fees |
These are specific to the selected product see Existing Borrower Transfer & Additional Loans Product Guide for more information. |
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Valuation Fees |
A revaluation is not required for Existing Borrower Transfer products as the LTV is based on the House Price Index figure, and this is used to determine product selection. If the House Price Index figure is disputed and a revaluation requested then a valuation fee is payable. Please note that in revaluation cases products can only be chosen once the revaluation has taken place and the new LTV has been determined. |
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Offset / non-offset |
Offset and non-offset products cannot be mixed: |
Guidance for applying online
- Completing the form: complete as much information as you can - this will help us to process your request more quickly.
- Contact details: providing an email address or a daytime telephone number will help us to contact you if there are any queries on the details you've entered.
- Choosing your product: refer to our product guide when completing the product details. Please complete the type of product, product code and product term to ensure we send you an offer for the correct product.
- Mortgages with more than one part (product): if you currently have a mortgage made up of more than one product, you will need to refer to your latest mortgage statement for the details of the part on which you require the Product Transfer.
- Product Availability: we sometimes have to withdraw our products with little or no notice. Make sure the product you choose is still available by checking the product guide. If you do not receive a Product Transfer offer within 7 days of submitting this request, please contact us.
- Other changes to your mortgage: if you want to make any other amendments to your mortgage in conjunction with the product transfer please contact us.
